The Internet has made shopping easier. Distance is no longer an issue, and the goods we are looking for are always in stock. If we cannot find what we want on an online shop, we can always switch from one shop to another as simple as clicking our mouse to open a new tab. But having many choices can be bedazzling.
Checking out the shop’s history
First of all, consider checking out the online shop’s history. This step is to make sure if you are going to get your item after you pay for it. The Interner is full of scammers, and stealing money from a gullible customer is a common trick that they do.
Checking out the date of when an online shop has started to sell stuff can give you knowledge of how long the shop has been dealing in the industry. Years of active trading will surely make a shop learn the best way to treat their customers.
If you can only find your target item in a new online-shop, you can check their customer reviews. This step is a must, especially if you are shopping from overseas. Check if there are disgruntled customers whose stuffs never got to their hands.
Also, some shops provide a list of how many items they have sold. The more items sold means a good integrity of the shop.
Getting in touch with the Customer Service
To see if an online shop cares about their customer is through the customer service. Cheap items may not be very worrying, but the expensive ones are.
Before you spend your money, try sending an email to the customer service. See if you can contact them anytime or not. Also, count how long it takes for them to reply.
Many online shops are on the internet these days, if you get neglected by a shop’s customer service, do not hesitate to change to the different shop.
Online shops have promo sale on every special occasion, like during Open Sale, Christmas, New Year, or Season Clearance. If you are a patient shopaholic, waiting until sales promotion time will give you a chance to buy items with good price. Most of their items are below normal price during this time.
Do not be discouraged if you suspect only online shops with a physical address that will give you the discounts. Online shops with no real store do it too.
The ultimate attraction of online shops is their rewarding point system. If you buy from an online shop that has a site, usually you are required to log in first. And from the log-in, your purchased items are recorded.
The more you buy, the more you get a customer point, which in the later purchase will give you a discount. Some online shops give this reward in the form of a coupon, like eBay coupon. There are many shops with different customer-rewarding systems. You must look for the most rewarding one according to your shopping habit.
This system may look familiar, but online shops have a better customer tracking system than the real store. That is why the customer bothers to register as a member on their site, after all. If you find an online shop that has no customer-point system, do not spend your money there!